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To FAX Orders/Bids/Quotes:
1-800-262-7618
Use our Toll Free Fax line to place your order
or send bid information 24 hours a day, 7 days a week.
For Special Bids and Quotes:
1-888-262-0329
For bids on special products and quotes on large volume purchases, call
Toll-Free 8:00 a.m. to 4:30 p.m. CST, Monday through Friday.
Ask for bid supervisor.
TERMS:
We ship open account, net 15
days to schools, colleges, hospitals and government agencies. Other
entities are subject to credit approval or can be paid by credit card or
check accompanied order.
INSPECTION/RETURN POLICY:
**NOTICE**
Please count and
inspect your order immediately upon receipt. Notify the driver immediately
of damages or shortages. Note damages on all delivery receipts of freight
bills and sign only for packages delivered. Notify Moffitt Company
IMMEDIATELY at 1-888-262-0329. Please make copies of damage or shortages
noted on freight bills and fax to customer service at 1-800-262-7618.
Failure to properly inspect, count or immediately notify us of damages can
limit or eliminate our ability to file a claim and compensate you for
damaged merchandise.
PRICING:
Prices may be changed without notice. Pricing from previous years
catalog will be updated to reflect current prices without notice. Please
confirm current pricing before placing orders. Please include freight, if
freight is not included, freight charges will be determined by catalog
chart and added to invoice.
SHIPPING:
In stock items are
normally shipped within 48 hours. Some items are shipped directly from the
manufacturer and are subject to production delays. Please allow a
reasonable amount of time for arrival before calling to check on orders.
RETURNS:
All returns must be
approved in advance by Moffitt Company. You will be given return
authorization number. This number should be clearly marked on the outside
of the returned package(s). All items should be returned in the original
shipping cartons. Damage resulting from
improperly packaged items will result in loss of credit.
WARRANTIES:
All merchandise is sold
with manufacturers' warranty only. No other warranty or guarantee either
express or implied is made.
RESTOCKING FEE:
Merchandise that is
not initially defective and accepted for returns is subject to a 15%
restocking fee. This includes duplicate orders. Please insure that faxed
or mailed conformations of phone orders
are clearly marked "confirmation only".
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